💬 We're Here to Help

Support Center Get Help & Contact Us

Find answers to common questions or get in touch with our support team. We're committed to helping you save money and have a great experience with PricesPilot.

Frequently Asked Questions

How does PricesPilot work?

+

PricesPilot automatically detects when you're viewing a product on any ecommerce website. Our AI then searches across 1000+ suppliers and platforms to find the same or similar products at lower prices. Results appear in a floating panel without leaving the current page.

Which websites does PricesPilot support?

+

PricesPilot works on virtually any ecommerce website including Amazon, eBay, AliExpress, Walmart, Temu, all Shopify stores, WooCommerce sites, and thousands of other online retailers. If it's an ecommerce site, PricesPilot likely supports it.

Is PricesPilot really free?

+

Yes! PricesPilot is completely free to use forever. There are no hidden fees, subscriptions, or premium tiers. We make money through affiliate commissions when you purchase through our recommended suppliers, but this never affects the prices you see.

How accurate are the price comparisons?

+

Our AI-powered system provides highly accurate price comparisons by matching products based on title, specifications, images, and other key attributes. While we strive for 100% accuracy, we recommend verifying the product details before making a purchase.

Does PricesPilot collect my personal data?

+

No. PricesPilot is designed with privacy in mind. We don't collect personal information, track your browsing history, or require account creation. The extension only analyzes product pages to provide price comparisons.

Why isn't PricesPilot working on a specific website?

+

While PricesPilot works on most ecommerce sites, some websites may have unique layouts that we haven't optimized for yet. If you encounter issues, please report the website to our support team and we'll work to add support for it.

How do I install PricesPilot?

+

Installation is simple: 1) Visit the Chrome Web Store and search for "PricesPilot", 2) Click "Add to Chrome", 3) Confirm the installation. The extension will automatically start working on supported ecommerce sites.

Can I trust the alternative suppliers?

+

We prioritize reputable suppliers and platforms. However, as with any online purchase, we recommend checking seller ratings, reviews, and return policies before buying. PricesPilot shows you the options - the final purchase decision is always yours.

Contact Our Support Team

Email Support

Get help with technical issues, feature requests, or general questions.

support@pricespilot.com

Response time: 24-48 hours

Report Issues

Found a bug or website compatibility issue? Let us know!

bugs@pricespilot.com

Response time: 2-5 business days

Business Inquiries

Partnership opportunities, press inquiries, or business development.

business@pricespilot.com

Response time: 3-7 business days

Quick Contact Form

Still Have Questions?

Join our community of 50,000+ smart shoppers or reach out directly

Email Support